WE WILL TRY TO ANSWER YOUR BASIC QUESTIONS HERE
Do you service my area? We are Located: 2280
We are Located: 2280 Fulton St. Berkeley, CA 94704 (510)705-1915
We also provide On-site Computer Repair & Service in the East Bay Area – San Francisco, Oakland, San Jose.
We have Remote Computer Repair Services to all over the United States as well. (800)406-1544
Do you offer same day service?
In most cases, we can have our techs onsite within 4 hours with extra charge.
Do you warranty your work?
Yes we provide warranty of our work for 30 days.
Can I drop my computer off at a local office?
Yes, you can drop off your computer in our Berkeley Location. 2280 Fulton Street. Berkeley, CA 94704 (510)705-1915.
Do you service homes and businesses?
Yes, we service residential and business customers that are having computer or network issues.
Can I call and make an appointment other than doing it online?
Yes, please call us at (510) 705-1915 or (800) 406-1544
Can I schedule an appointment online?
Yes, please go to our web site www.myamericantech.com to schedule an appointment online.
Can you fix my computer remotely?
Yes, We can connect to you computer remotely and fix most of software issues. check our remote service page
Do you work on Macintoshes?
Yes. Our technicians are certified to work on PCs and Macs.
How much do you charge?
We charge a flat rate service of $69 for in-store repair $79 for remote repair and $99 for in-home repair per Computer.
I am having a problem that isn't listed in your services. Can you still help me?
As long as your problem is a technology related issue, we should be able to help you with it.
What happens if the technician cannot fix my problem?
In almost all cases our technicians will be able to fix the problem you are having. Sometimes however, it is more cost effective to replace your equipment than to repair it. If this is the case, our technicians will recommend what is best for you, and then you can decide how to proceed. If for some reason you have a problem that we can’t fix, you will not be charged for any services.
Are parts included in your service charge?
No. You will need to provide any parts that are needed for repairs, and our technician will come back to finish the job at no additional charge to you.