American Tech is Computer Repair & Service company serving residential and business customers in East Bay Area, San Francisco, San Jose, and Sacramento, California.
American Tech was founded in 2003 after the owners realized that there was no technology service company in the East Bay Area, San Francisco, San Jose, Sacramento Area that truly put the customer’s needs first. American Tech set out on a plan to make sure that every customer’s individual concerns are addressed and solved in a fast, friendly and professional manner. To accomplish this goal we focused on three different areas of the business.
Technicians
Since 2003 American Tech has spent an enormous amount of time finding the best technicians in the areas we service. Unlike many computer service companies, we vow to hire only the most qualified technicians on the market. Our techs are required to pass a series of technical knowledge tests before they are deployed out into the field. What this means for you is that we won’t waste your valuable time and money by sending out a technician who has to learn how to fix a problem while he is working on your system. American Tech will also always guarantee any work we perform. If your problem is not fixed when we leave your site, you don’t pay a dime!
Response Time
We understand that when you have a computer problem, you don’t want to wait until next week to get it fixed. When you schedule your appointment with American Tech we can almost always have someone out to fix your computer problems within four business Days! This commitment to a quick response time is unrivaled in our industry. So when you need computer repair and you need it fast, American Tech is the solution!
Integrity
Unfortunately, the computer service industry is riddled with companies that take advantage of unassuming consumers. This is why the founders of American Tech made a commitment to always approach every situation with integrity. American Tech technicians will never recommend a product or service that you don’t need. We understand that everyone has a different level of understanding of how technology works, and we will try to help you grasp how to prevent the problem in the future. We will never fix a problem that we know will reoccur in a week, without offering a more permanent solution to the problem. ”
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